General

Work Order Statuses and Scheduled Dates Understand the six work order statuses in Sitefotos, how scheduled dates drive automatic status changes, and which statuses you can set manually. → How to Contact Support and Track your Requests Contact Sitefotos support via help center, email, or AI. Track requests on the 'My tickets' page. Include key details for faster resolution. → Backoffice Page Looks Wrong or Data Seems Missing Troubleshoot backoffice page display issues like missing data or incorrect behavior. Learn to reset your browser session, clear cache, or use a private window. → Form Builder Field Types Explained Learn about Form Builder field types: answer, choice, structure, proof, operations, and integration fields. Understand their functions and how they are used in → Signing Into the Sitefotos Website and Resetting Your Password Learn how to sign in to the Sitefotos website with your email and password. Find out how to reset your password if you forget it. → Service History Statuses Explained Understand service record statuses: Logged, Approved, Rejected, Locked, Invoiced, Billed. Learn how records move between stages and editing rules. → Form Report Links you Receive by Email Learn how Sitefotos form report links work, including security, durability, and how to troubleshoot if a link doesn't open. No login required. → Why a Contractor is Missing Work Orders Contractors can't see work orders due to two main reasons: they're not assigned to the site, or the scheduled date is in the future. →