Onboarding Guides

Routes

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Building, ordering, and assigning service routes

Last Updated: June 2026

What a Route Is

A route in SiteFotos is an ordered (or unordered) list of sites grouped together so a crew can service them as a single run — most commonly used for snow removal and recurring service work. Each route has a name, a category, an active/inactive status, a color, an assigned set of people, and a set of site stops shown on a map, sequenced into a fixed order only when the Ordered toggle is selected.

Once built, a route gives a crew a clear, ordered list of where to go and in what order, and it ties those stops to the people responsible for them. Routes also control which sites are visible to a given contact while the route is active, so you can manage them daily or by season to limit how many sites appear on someone’s work list and avoid confusion.

Opening Routes

  1. Click Routes in the left navigation menu.

  2. The Routes list opens, showing every route in the account.

The Routes List

The list is your home base for routes. Each row is one route.

A web page showing a list of routes with columns for Route Name, Category, Sites, Contacts, Order, and Status. The list includes four routes: "Naperville Route" (Inactive), "Route 1" (Active), "Route 2" (Active), and "Route Test Scoop" (Active). A navigation menu on the left highlights "Routes" and a "New Route" button is at the top of the list.
Figure 1 — The Routes list, with the New Route button, status tabs, and one row per route.

Columns

Column

What it shows

Route Name

The route’s name. Click it to open the route editor.

Category

A label/grouping for the route (e.g. “Snow Route”).

Sites

A preview of the sites on the route.

Contacts

Who the route is assigned to — any employee or contractor (a name, “…and others,” or “Everyone”).

Order

Whether the route is ordered (a fixed sequence) or not.

Status

Active (green) or Inactive (orange).

Controls on the List

  • New Route — button (top left) to create a route from scratch.

  • All / Active / Inactive tabs — quickly filter the list by status.

  • + View — save and recall custom views (filters/columns).

  • Per-column filter boxes — type under any header to filter; click a header to sort.

  • Top-right icons — clear filters (funnel), refresh, and column/grid settings.

  • Row checkboxes — select one or more routes for batch handling.

Route Editor

Click a route name (or New Route) to open the editor. It has three working areas.

The Sitefotos Routes editor shows a list of sites to add to a route on the left, a map of the United States below it, and route settings and a list of selected stops on the right. The route is named "Route Test Scoop" and categorized as "Snow Route." It is assigned to "Everyone" and is active and ordered. Five stops are listed: Sitefotos Denver, Dave & Buster's, Highline Academy, Mika Sushi 3, and Hey Bangkok!
Figure 2 — The route editor for Route Test Scoop: site picker and map (left), filter bar (top), settings and numbered stops (right).

Left Panel — Site Picker and Map

  • Sites table — every site you can add, with columns Site, Address, State, and an Add to Route column.

  • + button — on each site row; click it to add that site to the route as the next stop.

  • All Sites — toggles the picker between all sites and a narrowed set.

  • Filter boxes / sortable headers and pagination (rows per page: 100 / 250 / 500 / 1000).

  • Map — a satellite map below the list. Legend: Green = routed sites, Red = unrouted sites. Use it to sanity-check that stops are geographically sensible.

Top Filter Bar

These dropdowns narrow the site picker so it’s easier to find sites to add:

Control

Purpose

Route Name / Select Route

Switch which route you’re editing (shows “Select Route” on a new one).

States

Filter the available sites by state.

Zone

Filter the available sites by zone.

Trades

Filter the available sites by trade.

Right Panel — Route Settings and Stop List

Control

What it does

Color dot

Opens a color-swatch picker. Sets the route’s color (used on the map/legend). Current color shows a checkmark.

Route Name

The route’s name (text field).

Route Category

The category/label for the route, e.g. “Snow Route” (text field).

Ordered (toggle)

ON = the route is a fixed, numbered sequence of stops. OFF = an unordered group of sites.

Active (toggle)

ON = Active; OFF = Inactive. Inactive routes stay in the list but are flagged orange.

Route is assigned to

Opens a people picker to choose who the route belongs to. “Everyone” = all selected.

Delete

Removes the route (only shown on saved routes).

Save

Commits all changes. Nothing is saved until you click this.

Stop cards

Each site on the route as a numbered card with a drag handle (reorder) and a red minus (remove).

Creating a New Route

  1. On the Routes list, click New Route. A blank editor opens with Ordered and Active both ON and assignment set to Everyone.

  2. Type a Route Name.

  3. Type a Route Category (e.g. “Snow Route”).

  4. Optionally set a color via the color dot, and confirm the Ordered and Active toggles.

  5. Set Route is assigned to (see Section 8).

  6. Add sites: in the left list, click the + on each site you want. Each becomes the next numbered stop.

  7. Drag the stop cards into the order the crew should drive (if Ordered).

  8. Click Save.

Editing an Existing Route

Click the route’s name in the list to open it in the same editor. Make your changes — rename, recategorize, retoggle, reassign, add/remove/reorder stops — then click Save. Use the top Route Name dropdown to jump straight to another route without returning to the list.

Managing Stops

Add a Stop

Click the + next to a site in the left list. It appears at the bottom of the stop list as the next number.

Remove a Stop

Click the red minus button on the right edge of a stop card. (Remember to Save.)

Reorder Stops

Grab the drag handle on the left of a stop card and drag it up or down. The numbers renumber automatically. Order only matters when the Ordered toggle is ON.

Ordered vs Unordered

Mode

Behavior

Ordered (ON)

Stops are a fixed, numbered sequence — the crew follows 1, 2, 3… Use for drive routes where order matters.

Unordered (OFF)

Stops are just a group of sites with no required sequence.

Assigning a Route to People

A modal window titled "Route is assigned to" displays a table with columns for First Name, Last Name, Type, and Company. Each row has a checkbox, and multiple rows are checked, indicating selected individuals. The table shows names like Anthony Cassidy (Employee), Christopher Fernandez (Contractor), and John Snow (Contractor). Below the table, it indicates "1-30 of 30 rows" and has a "Rows 100" dropdown, along with "Cancel" and "Select" buttons. The background shows a map and a "Routes" interfac
Figure 3 — The “Route is assigned to” people picker (Employee/Contractor, with select-all and per-column filters).
  1. Click the assignment dropdown next to Route is assigned to.

  2. A people picker opens listing everyone with columns First Name, Last Name, Type (Employee or Contractor), and Company.

    1. If you choose to assign this to a contractor, routing will only work if the contractor is using your Company ID instead of their own Sitefotos account.

  3. Check the people who should own the route, or use the select-all checkbox for everyone. Filter boxes help find names.

  4. Click Select (or Cancel to back out). When all are checked, the field reads “Everyone.”

  5. Click Save on the route to commit the assignment.

Status, Color, and The Map

  • Active / Inactive — toggle Active off to retire a route without deleting it; it shows orange in the list. Toggle on to bring it back.

  • Color — pick a distinct color per route so they’re easy to tell apart on the map.

  • Map check — green pins are routed sites, red are unrouted. Use it to confirm stops cluster sensibly and you haven’t added a far-flung site by mistake.

Worked Example — “Route Test Scoop”

This existing route shows a typical finished setup:

Setting

Value

Route Name

Route Test Scoop

Category

Snow Route

Ordered

ON (numbered sequence)

Active

ON

Assigned to

Everyone

Stops (in order)

1. Sitefotos Denver   2. Dave & Buster’s   3. Highline Academy   4. Mika Sushi 3   5. Hey Bangkok!


To replicate it: New Route → name “Route Test Scoop” → category “Snow Route” → leave Ordered and Active ON → assignment Everyone → add the five sites with + → drag into the order above → Save.

Tips

  • Save is the only thing that persists changes — build the whole route, then Save once.

  • Use the States / Zone / Trades filters to shrink a long site list before hunting for the + buttons.

  • Turn Ordered off if the route is just a grouping and sequence doesn’t matter — it avoids implying a drive order.

  • Deactivate (Active off) instead of deleting when you might reuse a route next season.

  • Give each route its own color so overlapping routes stay readable on the map.

  • The list’s Active/Inactive tabs and column filters are the fastest way to find a route in a large account.

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