Onboarding Guides
Time Tracking
Last updated
Turning clock-ins and field activity into hours, payroll, and labor cost
Last Updated: July 2026
Overview
Time Tracking turns raw clock-ins and field activity into the numbers a business runs on: hours worked, payroll owed, and the labor cost behind each job. The same underlying data — every clock-in, clock-out, and reported service — is presented through four views, each answering a different question. All four share a date range, saved-view tabs, and the New Services and Clock-In/Out buttons.
View | Answers |
Detail View | What happened, activity by activity? |
Employee View | How many hours and how much payroll per person? |
Services View | How does labor compare to the revenue it produced? |
Time Clock View | When did each person clock in and out, and what did it cost? |
Shared Controls
Date range (top) — frames every view to a pay period or event.
+ New Services — log a service on someone’s behalf.
Clock-In/Out — the office can manually clock a worker in or out (e.g. to fix a missed punch).
Tabs — All, Pending Approval, saved views, and + View for custom layouts.
Detail View
The most granular view — one row per activity. Use it to audit exactly what a worker did and where.
Column | What it shows |
Employee | Who performed the activity. |
Status | The activity’s state (e.g. pending approval, approved). |
Activity / Activity Time | What was done and how long it took. |
Gap | Idle time between activities — useful for spotting unexplained downtime. |
Site Name / Closest Site | The reported site and the GPS-nearest site, so mismatches stand out. |
Zone / Form / Service | The site’s zone, the form used, and the service performed. |
Client / Check-in / Check-out | The client and the check-in and check-out timestamps. |
Employee View
A payroll rollup, one row per person. KPI cards across the top summarize the period: Total Shifts, Active Workers (currently logged in), Hours Logged, and Total Payroll (click for a breakdown).
Column | What it shows |
Employee / Title | The person and their role. |
Reg. Hours / OT Hours / Total Hours | Regular, overtime, and combined hours. |
Break Hours | Break time recorded. |
Shifts / Avg Hrs/Shift | Number of shifts and the average length. |
Total Payroll | The pay owed for the period. |
Services | How many services the person reported. |
Services View
Ties labor to the revenue it produced. KPI cards show Services Reported, Total Revenue, and Total Labor Cost (calculated as gross payroll × 1.20, a burden multiplier — an assumption you can adjust as needed in Time Tracking Settings). Use it to see which work is actually profitable.
Column | What it shows |
Service # / Service / Trade | The service performed and its trade. |
Status / Serviced | The record’s state and the date serviced. |
Site / Employee | Where it happened and who did it. |
Revenue | The revenue the service earned. |
Hours / Labor Cost | The hours spent and the loaded labor cost. |
Time Clock View
The punch-clock ledger — one row per clock-in session. KPI cards surface the health of the period: Clock-In Sessions, Active Workers, Hours Logged, Overtime Hours, Missed Clock-Outs, Total Revenue, and Total Labor Cost.
Column | What it shows |
Employee / Title / Status | Who, their role, and the session state. |
Clocked In / Clocked Out | The session’s start and end timestamps. |
Reg. Hours / OT Hours / Total Hours | Hours in the session. |
Reg. Cost / OT Cost / Gross Payroll | The cost of the session and total gross pay. |
Time Tracking Settings
Beyond the four views, Time Tracking has its own settings where you control how raw hours turn into payroll — worth setting once so every view calculates against your real rules. You can access this page by clicking on the engine icon located at the toolbar on the right side as shown in the image below.
Key adjustments include Overtime rules (when hours roll into overtime, by daily or weekly thresholds), Payroll periods (the pay-period cadence that frames totals, approvals, and date ranges), and the Burden assumption (the labor-burden multiplier — the 1.20 applied in Services View — that loads gross payroll into true labor cost). Setting these correctly gives you tighter control over payroll and makes the numbers in every view reflect how you actually pay your team.
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